Understanding your billing statement

Billings for Water Service of the Pleasant Home Water District include the following:

  • ​Water Usage:

                      Water is measured in 100 Cubic Foot Increments :  

                       - 1 Unit = 100 Cubic Feet or 748 gallons of water

                       - 0 - 14 Units = $2.91 Per Unit

                       - 15 - 49 Units = $3.05 Per Unit  

                       - 50 + Units = $3.35 Per Unit

  • Service Charge - Covers the cost of reading, billing, and maintenance/replacement of your water meter
  • Tank Fee - The District borrowed $1.8 million dollars in 2012 to build a new 750,000 gallon water reservoir and refurbish the existing 600,000 gallon reservoir. This fee is used to re-pay a 20 year loan.
  • Fire Service - applies to only customers with a fire meter
  • Rental Deposit - There is a $100 refundable deposit required for all rental home accounts.
  • NSF Fee - For all returned checks/payments - $20
  • Late Payment Fee - $5.00
  • Shut Off notice charge - $20
  • Call Out Fee - Processing charge for accounts subject to turn off for non-payment - $30
  • One Time Credit Card Processing Fee - $3.50 
  • Auto Pay Credit Card/ ACH Processing Fee- $1.00
  • METER TAMPERING FEE - $150.00 



Paper Bill every other month

* Paper & E-Billing

* E-Bill Online

* E-Billing is generated and sent via e-mail approximately 3-4 days prior to processing of paper bills. 

Payments: 

                 - Mail - PO Box 870 Gresham, OR 97030

                 - Payment Drop Box - Orient Country Store - 29822 SE Orient Drive Gresham, OR 97080;

                        Monday Thru Saturday 6:00am to 10:00pm & Sundays 7:00am to 10:00pm



Auto-Pay: Credit card and ACH transactions processed on due date of billing statement


Sign up for Auto-Pay and/or E-billing by e-mail at Customerservice@Pleasanthomewater.com or call (503) 201 - 4341

contact us

Water Rates

Water is measured in 100 Cubic Foot Increments :

1 Unit = 100 Cubic Feet or 748 gallons of water

0 - 14 Units = $2.91 Per Unit

15 - 49 Units = $3.05 Per Unit

50 + Units = $3.35 Per Unit